You can contact us via email and attach your valid purchase proof to receive warranty/after-sales support. Please describe the issue in detail and, if possible, provide some photos (if available) to help process your case more efficiently. Before contacting us, you can refer to the user manual to save time in resolving your issue.
If you need support for the X-Plus 4 model, please contact us through the following emails:
If you need support for the Q1 Pro model, please contact us through the following emails:
For support on the X-Max 3 model, please contact us through the following emails:
If you need support for the X-Plus 3 model, please contact us through the following emails:
If you need support for the X-Smart 3 model, please contact us through the following emails: