Unable to Receive Verification Code Email
If you have not successfully received the verification code email, please try the following solutions:
- Try clicking "Send Verification Code" again to see if you can successfully receive the code.
- The verification code email may have been automatically categorized as junk mail. Please check your junk folder to see if the email is there.
- Network signal or communication environment may affect the receipt of the verification code. You can try enabling "Airplane Mode" and then disabling it to improve network conditions, which may help with receiving the code.
- If your email inbox is full, it may prevent the receipt of the verification code. Please check the inbox capacity and ensure there is enough free space.
- Ensure that the email account you entered is correct, consisting of numbers or letters. Any error may prevent the verification code from being sent.
- It is recommended to use a more common email address. Avoid using special characters or uncommon email services, as they might be rejected by the system.
If the above methods do not resolve the issue, please contact customer support team.