¶ Login Page or Fluidd Page Appears Blank
If the login page or the Fluidd page in the Device tab appears blank (as shown below), the issue may be caused by one of the following:
- Network instability
- Corrupted WebView cache
First, try reopening the login or Fluidd page 2–3 times.
If the page remains blank, clear the WebView cache.
¶ Special Case — Login Page Works, Fluidd Page Blank
If the login page loads normally but the Fluidd page remains blank (both in QIDI Studio and in a web browser), the issue may be related to the Moonraker service.
Possible solutions:
- Replace Fluidd
- Delete the
moonraker-sql.dbfile
¶ Clear WebView Cache
¶ Windows
- In QIDI Studio, go to:
File → Help → Clean the WebView cache
- Click Clean the WebView cache.
-
Click OK.
The cache folder will open and QIDI Studio will close automatically. -
Delete the folder named EBWebView.
- Restart QIDI Studio.
¶ Linux
- Go to:
File → Help → Clean the WebView cache
- Click Clean the WebView cache, then click OK.
-
Two folders will open. Delete:
- The qidi-studio folder under cache
- The webkitgtk file under local
- Restart QIDI Studio.
¶ macOS
- Go to:
File → Help → Clean the WebView cache
- Click Clean the WebView cache, then click OK.
-
Two folders will open. Delete:
- The com.qiditech.qidi-studio folder under WebKit
- The com.qiditech.qidi-studio folder under Caches
- Restart QIDI Studio.
Note: After clearing the cache, the first login or Fluidd page load may take longer than usual.
¶ Restart or Repair the Fluidd Service
If the Fluidd interface appears blank, incomplete, or displays errors after a firmware update, try the following methods.
¶ Method 1 — Replace Fluidd
Refer to:
Replacing Fluidd
¶ Method 2 — Clear Historical Print Data
¶ Required Tool
- SSH client (this guide uses MobaXterm as an example)
¶ Steps
- Connect to the printer using its IP address.
- Log in with the following credentials:
Username: mks
Password: makerbase
- Navigate to:
/home/mks/printer_data/database
- Delete the file:
moonraker-sql.db
- Restart the printer.