In the process of using the machine, we may encounter a variety of problems, at this time we need to find ways to solve it, some common problems are presented below, and the corresponding solutions are proposed.
The video of solving the clogged hotend
If the filament stuck in the extruder, here is the video of taking out the clogged filament from extruder gear.
In case you don't remember how to assemble the extruder back, here is the video below.
There may be some noise during the running-in period of the new machine's timing belt idler, which will disappear after the printer has been running for a period of time. If there is a lot of noise, please record a video and send it to tech support to get solution.
Due to various shipping conditions, the build plateform leveling can be inaccurate.
To help solve this problem, you could refer to the below link to adjust the build plateform to ensure the printing surface is perfectly leveled.